Terms of Service

1. Acceptance

By using HealthPhin, you agree to these Terms of Service. If you do not agree, please do not use the service. HealthPhin is operated by PhinLabs (Markus Egolf), Glärnistr. 52b, 8712 Stäfa, Switzerland. Swiss law applies. For EU consumers, mandatory consumer protection laws of your country of residence apply additionally.

2. Service Description

HealthPhin is a web-based health tracker with supplement tracking, blood work analysis, training logging, nutrition tracking, journal, and AI-powered insights. It is NOT a medical device, healthcare provider, or substitute for professional medical advice.Features and the monthly allowances of the AI features depend on your subscription (Pro or Pro AI).

3. Minimum Age

You must be at least 16 years old to use HealthPhin. By registering, you confirm that you meet this age requirement. HealthPhin processes health data — protecting minors is our highest priority (Art. 8 GDPR).

4. No Medical Advice

HealthPhin does NOT provide medical advice, diagnoses, or treatment recommendations under Swiss medical law (MedBG), the Therapeutic Products Act (HMG), or equivalent EU directives. All analytics and AI outputs are for informational and self-reflection purposes only. AI-based blood work interpretations and supplement analyses are observations, not diagnoses. Always consult a qualified healthcare professional for medical decisions.

5. Account & Usage Rules

You are responsible for maintaining the security of your account credentials. One account per person. Sharing accounts is not permitted. You agree not to: (a) use false identities, (b) use automated tools for scraping or data mining, (c) reverse engineer the software, (d) distribute unlawful content via community features. Violations may result in account suspension.

6. Health Data

You acknowledge that HealthPhin processes sensitive health data (Art. 9 GDPR). At registration you give your explicit consent to the processing of your health data by actively ticking the consent boxes, as described in our Privacy Policy. Processing by AI services requires a separate consent, which you can withdraw at any time in the settings. You can export and delete all your data at any time. The data is stored on a server in Germany (EU), backups additionally in Switzerland. We never sell it and it is not used for AI training; which service providers receive data for which purpose is stated in the Privacy Policy.

7. Pricing & Payment

HealthPhin is offered as a subscription in two tiers: Pro and Pro AI. There is no free tier. Subscriptions run monthly or yearly and are billed in Swiss Francs (CHF) including VAT. Current prices are shown before you subscribe. Price changes are announced at least 30 days in advance via email. Existing subscriptions are only affected after the current billing period ends.

Early Access: if you joined the waitlist before launch or register within the first three months after launch, you get 30% off the monthly subscription for the first year. The discount does not apply to the yearly subscription.

Fair use: the AI features have monthly allowances per subscription, shown in the app. Within these allowances you can use all features in full. To protect against abuse, such as automated requests, we may pause AI features temporarily if usage goes far beyond what a fully used allowance would cause. We will let you know if this happens.

8. Right of Withdrawal

You have the right (for EU consumers under Directive 2011/83/EU; we grant it voluntarily to all other users) to withdraw within 14 days of purchase without giving reasons. Send your withdrawal to [email protected]. Refunds are processed within 14 days. The right of withdrawal expires if you have expressly consented to immediate service execution before the withdrawal period ends.

9. Cancellation

You may cancel your subscription at any time, effective at the end of the current billing period. If you subscribed through the App Store, cancel in the subscription settings of your Apple ID; refunds for App Store purchases are handled by Apple. Otherwise, cancel by email to [email protected].After your subscription ends, your account remains: you can still view, export and delete your data. New entries and AI features are available again with a new subscription. Full account deletion immediately removes all data from the database and the server; backup copies are kept until the retention periods stated in the Privacy Policy expire. Data export is available at any time (Art. 20 GDPR).

10. Intellectual Property

All rights to the software, design, and content of HealthPhin belong to PhinLabs. You receive a non-exclusive, non-transferable license to use HealthPhin for the duration of your subscription. AI-generated analyses may be used for personal purposes but may not be commercially redistributed. Your own input data (health data, journal) belongs to you.

11. Limitation of Liability

HealthPhin is provided "as is". We are not liable for health decisions made based on HealthPhin analyses, erroneous or incomplete AI-generated interpretations (especially blood work analyses), data loss due to force majeure, or service interruptions. Liability for intentional and grossly negligent conduct remains unaffected.

11a. Wellness Tool, Not a Medical Device

HealthPhin is a wellness and lifestyle app. It is not intended for medical purposes within the meaning of Art. 2(1) of Regulation (EU) 2017/745 on medical devices (MDR) or Swiss therapeutic products law (TPA, Medical Devices Ordinance). The app provides no medical diagnoses, no medical recommendations and does not replace medical advice. All scores, trends, insights and suggestions are for personal wellness information only. If you have health complaints, before starting supplements or a training routine, or if you have symptoms of an illness, consult a doctor. You remain fully responsible for your own health decisions.

12. Changes to Terms

We reserve the right to modify these terms. Material changes will be communicated at least 30 days before taking effect via email. If you do not object within this period, the new terms are deemed accepted. In case of objection, you may terminate the contract effective on the date the new terms take effect.

13. Governing Law & Dispute Resolution

These terms are governed by Swiss law. Jurisdiction is Zurich, Switzerland. For EU consumers, mandatory consumer protection laws of your country of residence apply additionally.We are not obliged to participate in dispute resolution proceedings before a consumer arbitration board. For questions or complaints, write to [email protected].

14. Severability

If any provision of these terms is found to be invalid, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the economic purpose of the invalid provision.